I've had a Gamefly account for a while now and have been pleased with the service. They have recently added a new distribution center on the east coast which helps expedite the process even more. Even before it was in place I managed to get games in three days or less so I've always been satisfied with the service. When there has been an issue, customer service is on the ball and ready to help. I'm in a two console house (Xbox and Wii) and the Gamefly selection for each is top notch. I recommend them. Always have. It's a growing business and I'm cool growing with them.